Legal

Privacy Policy

Last updated: 6 May 2026

Who we are

Promptive Group Pty Ltd (ACN 696 907 614, ABN 84 696 907 614) operates the website promptivegroup.com.au. In this policy, "we", "us", and "our" refer to Promptive Group Pty Ltd. We are based on the Sunshine Coast, Queensland, Australia.

What we collect

This website does not use cookies, analytics, tracking pixels, or any form of behavioural monitoring. We do not collect personal information through the site automatically.

If you contact us by email, we will receive your name, email address, and whatever information you choose to include. We use this solely to respond to your enquiry.

Third-party services

This site loads fonts from Google Fonts. When you visit, your browser makes a request to Google's servers to retrieve font files. Google may log standard connection data (such as your IP address) in accordance with their own privacy policy. No other third-party services are used on this site.

How we use your information

If you contact us, we use the information you provide to:

  • respond to your enquiry
  • discuss potential projects or partnerships
  • provide requested services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data storage and security

Any personal information you send us via email is stored securely and retained only as long as necessary to fulfil the purpose for which it was provided, or as required by law.

Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • make a complaint about how we handle your information

Children's privacy

This site is not directed at children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this policy or wish to exercise your rights, contact us at hello@promptivegroup.com.au.